What is the term for resolving a HUD complaint by obtaining assurance from the person accused of a violation?

The term "conciliation" refers to the process of resolving a complaint with the help of a neutral third party who assists the parties involved in reaching an agreement. In the context of a HUD complaint, conciliation specifically involves obtaining assurance from the person accused of a violation that they will take certain actions to address the complaint. This process is aimed at facilitating cooperation and understanding between the parties, rather than proceeding to more formal legal actions.

Conciliation is particularly important in HUD matters as it helps to ensure that disputes can be resolved amicably, which can be beneficial for both the complainant and the accused. This approach often emphasizes communication and negotiation, allowing individuals to express their concerns and work toward a resolution without the need for litigation.

Other terms like remediation, mediation, and arbitration refer to different processes or approaches to dispute resolution. Remediation often focuses on correcting or fixing a problem, mediation involves more structured negotiations facilitated by a mediator, and arbitration typically involves a binding decision made by an arbitrator, rather than the cooperative nature found in conciliation.